This course provides information on general administrative functions and the implementation of departmental policies and procedures, as well as conveying the fire department’s role, image, and mission to the public.

You will learn how to develop a training plan by evaluating and prioritizing training mandates. You will develop a station and battalion budget while understanding the basic components of the budget process and presentation techniques for your chain of command.   Students will also develop and utilize a problem statement format with a written document through their chain of command (problem/issue chosen in class). Students will write “class format provided” regarding a response to citizens’ complaints